Get in Touch With Us
Got a question about something you read on generationtogeneration.org, spotted an error, or want to suggest a platform we haven't covered yet? Here's how to reach us and what we can actually help with.
How to Reach Us
Email is the best way to get in touch. Write to us at [email protected] and a real person on our team will read and respond to your message — we don't rely on automated replies to close out enquiries. Please include a short line on what your message is about so we can route it to the right person and get back to you sooner rather than later.
What We Can Help With
- Questions about our reviews and rankings — If something about how we assess sweepstakes casinos or why a particular site appears where it does isn't clear, ask us and we'll explain our reasoning.
- Corrections — Welcome offers, eligible states, redemption thresholds and terms at sweepstakes casinos change often. If you notice something on our site that looks out of date, tell us and we'll check it.
- Content suggestions — If there's a topic around sweeps coins, gold coins, redemption timelines or a specific operator you'd like us to cover, we're glad to hear it.
- Partnership or editorial enquiries — If you represent a platform or a media outlet and want to discuss working with us, introduce yourself and outline what you have in mind.
- General feedback — Positive or critical, feedback from readers who actually use these platforms helps us keep the site accurate and useful.
What We Cannot Do
We're an independent information and comparison site, not a customer support desk for any individual sweepstakes casino. If you have a problem with your account, a delayed redemption, identity verification, or a payment on one of the platforms listed on this site, that has to go through the operator's own support channel — we don't have access to individual accounts and can't intervene in a redemption or a dispute.
Similarly, we can't offer legal or tax advice. If you have questions about whether a particular platform is available in your state, or how a prize redemption might affect your taxes, those are questions for the operator's terms and conditions or a qualified professional, not for us.
What Happens After You Write to Us
Every message is read by someone on our editorial team. We aim to reply within a couple of working days, though it can take a little longer if your message needs research — for example, if you're flagging that an operator's eligible-state list or redemption terms have changed. Where a correction is confirmed, we update the relevant page and note the change.
A Note on Accuracy
Sweepstakes casino terms shift regularly: welcome offers get revised, states get added or dropped from eligibility lists, and redemption minimums change. We do our best to keep listings current as of our last check, but if you're about to sign up somewhere, it's always worth confirming the details directly on the operator's own site first. If you spot a discrepancy between what we've published and what an operator currently states, that's exactly the kind of message we want to receive.
If you're weighing up options beyond sweepstakes casinos, we also cover other markets — for readers outside the US, our page on trusted non-GamStop casinos in the UK may be worth a look.
Before You Send a Message
A few things that help us help you faster:
- Name the specific platform or page you're asking about, rather than a general reference to "the site".
- If you're flagging an error, include a link or a description of where you saw it.
- If you're asking about eligibility or availability, mention your state — legality and access to sweepstakes casinos vary by state, and this affects the answer we can give.
- Keep account-specific issues (verification, redemptions, payments) for the operator's own support team rather than us.
We appreciate you taking the time to reach out. Reader questions and corrections are a real part of how we keep this site useful, and we read every message that comes in.